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Privacy Policy"

Thank you for visiting our website, applications, and social media pages ("Sites").

This Privacy Notice explains the types of personal data we collect through our Sites, advertising campaigns, and events related to SDATAWAY and its products and services. It also describes how we use, disclose, and protect this information.

SDATAWAY respects your right to privacy. Our principles are as follows:

  • We are committed to protecting your privacy and providing you with a tailored service.
  • We collect personal data for specific purposes based on your consent, a contractual relationship, or a legitimate interest related to the use of our Sites.
  • You have the right to access your personal data and request its correction or deletion.
  • We do not sell your personal data to anyone. When necessary, we may share your data with partners for clearly defined purposes.

  • We take all reasonable measures to protect your information against misuse and to keep it secure.

     

1. Scope of this privacy notice and your consent

By browsing our Sites or providing us with your personal data, you agree to the practices described in this Privacy Notice. If you do not agree with these practices, please do not use or visit our Sites, and do not provide us with your personal data.

SDATAWAY reserves the right to amend this Privacy Notice at any time. Any changes will become effective upon publication on this Site. We will notify you of any material changes, but we encourage you to review this notice regularly.

 

2. Personal data collected by SDATAWAY

We only collect personal data that you choose to provide, that results from your interactions with our Sites, and that is required to provide or improve our services, or for other legitimate business purposes.

We may collect:

  • Personal contact details such as your first name, last name, postal address, email address, telephone number, gender, and, where applicable, the company employing you.
  • Comments and content you create, including photos, videos, and personal stories you share with us.
  • Your social media profiles.
  • Your preferences regarding our products and services.

When providing technical support for solutions acquired by a customer, SDATAWAY may access data hosted on those solutions.

We also use cookies and other tracking technologies that collect certain information when you interact with our Sites or open our emails, such as IP addresses, device information, and browsing preferences. For more information, please refer to our Cookie Policy.

We may obtain personal data from third-party data aggregators (for example, Google), promotional partners, public sources, and social media platforms.

This information may include personal data contained in your social media profile that you have authorized the platform to share with us in accordance with its policies.

 

3. Why do we collect and use personal data?

We may collect and use your personal data for various purposes, including to:

  • Process your requests and instructions related to our services.
  • Inform you about maintenance activities or matters related to the operation of our services, and provide technical support remotely or on-site.
  • Respond to your questions or manage your participation in events.
  • Contact you for marketing purposes with your consent or based on our contractual relationship.
  • Combine your information with third-party data to better understand your needs and provide a more personalized service, such as website personalization, content recommendations, and interest-based advertising.

  • Meet security, maintenance, assessment, risk management, dispute resolution, and record-keeping requirements.

     

4. With whom do we share your personal data?

We may disclose your personal data to the following categories of recipients, only when necessary to provide the relevant services:

  • Service providers, including providers of hosting, maintenance, and technical support services.
  • Marketing and communication agencies assisting us in developing and analyzing advertising campaigns.
  • Authorities, including judicial and administrative bodies, when required.

No personal information is published without the user's knowledge, nor exchanged, transferred, assigned, or sold to third parties by any means.

We require all third parties with whom we share personal data, including those located outside the country from which you access our Sites, to comply with applicable data protection laws and security requirements, generally through contractual agreements.

 

5. How your data is stored, secured, and retained

We take all reasonable technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, or any other misuse. Your personal data will not be sold or disclosed to third parties except as described in this Privacy Notice.

When the personal data we collect is no longer required for the purpose for which it was collected, or for any legal obligation, we securely delete or anonymize it.

In general, the following retention periods apply:

  1. Personal data of employees of our customers: retained as long as the contractual relationship exists or as long as the contact information is required for accounting or security purposes.
  2. Personal data used for marketing purposes: retained until the individual withdraws consent or objects to the processing of their data for marketing purposes. Customer data for which no interaction has occurred for three years will be deleted.

  3. Personal data of individuals requesting information, submitting communications, complaints, or inquiries: retained until the request or complaint has been fully processed, and thereafter only when required for archiving purposes or the protection of our legal rights.

     

6. Your rights

6.1 Accessing, correcting, or deleting your personal data

You may request access to the personal data we hold about you by contacting us at contact@sdataway.com.

You have the right to withdraw your consent, request correction, updating, or deletion of your personal data contained in our records. To help us process your request, please provide your name and contact details.

You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our communications or by contacting us by email.

You may also restrict the use of tracking technologies, such as cookies, by configuring your browser to notify you before accepting them or by refusing them altogether.

 

6.2 How to contact us

SDATAWAY acts as the data controller for the personal data processed under this Privacy Notice.

You may contact us by telephone (see our website), by email at contact@sdataway.com, or by post at:

SDATAWAY SA
Route de Montreux 149
P.O. Box 68
1618 Châtel-Saint-Denis
Switzerland

SDATAWAY SA – February 2026