Thank you for visiting our website, applications or pages on social media (hereinafter referred to as “sites”).
This Privacy Notice explains what type of personal data we collect on our sites, in advertising campaigns and during events associated with SDATAWAY, its products or services. It also describes how we use, disclose and protect this information.
SDATAWAY respects your privacy. Our principles are as follows:
- We are committed to protecting your privacy and aim to offer you customised services.
- We collect personal data for specific purposes, based on your consent, a contract or for legitimate purposes relating to the use of the sites.
- You have the right to access your personal data and demand the rectification or deletion thereof.
- We do not sell your personal data to anyone. Where necessary, we may share your data with partners for very specific reasons.
- We store your data securely and take all reasonable measures to protect them against all forms of misuse.
1. SCOPE OF THE PRIVACY NOTICE AND YOUR CONSENT
By navigating through our sites and providing us with your personal data, you accept the rules described in this Privacy Notice. If you do not accept these rules, kindly refrain from using or visiting our sites or providing us with your personal data.
SDATAWAY reserves the right to amend this Privacy Notice. These changes will come into effect as soon as they are published on this site. We will notify you about significant changes, but recommend that you reread the Notice at regular intervals.
2. THE PERSONAL DATA COLLECTED BY SDATAWAY
We collect only the personal data that you are willing to provide us with, resulting from your activity on our site and which we need in order to offer you and improve our services, or for other legitimate reasons relating to our company.
· Your personal details, namely your first name and surname, complete postal and e-mail address, telephone number, gender and possibly the company for which you work;
· Your comments and any content that you generate, including photos, videos and personal histories that you share with us;
· Your profiles on social networks;
· Your preferences regarding our products and services.
If technical support is provided for solutions acquired by the customer, SDATAWAY can access the data stored on these solutions.
We also use cookies and other tracking technologies that collect certain types of information when you interact with our sites or open e-mail from us, such as the IP addresses, the devices used or your navigation preferences. For further information on this, kindly consult our Cookie Notice.
We can collect personal data from, amongst others, third-party data aggregators (e.g. Google), advertising partners, public sources or social media platforms.
This information may include personal data relating to your profile on a social network, which you authorise this network to communicate to us in compliance with their rules.
3. WHY DO WE COLLECT PERSONAL DATA AND WHAT DO WE USE THEM FOR?
We may collect and use your personal data for various reasons, in particular:
· To process requests and instructions relating to the services which we offer;
· To inform you about maintenance work or in relation to the use of our services, as well as to provide all forms of technical support required during remote maintenance or on our premises;
· To reply to your questions or manage your participation in an event;
· To contact you for marketing purposes with your consent or on the basis of your contract with us;
· To combine it with third-party data in order to understand your needs and offer you a better service (e.g. personalisation of sites, recommended video content and other advertising targeting your interests);
· For security purposes, maintenance, evaluation, risk management, disputes or archiving.
4. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
We may disclose your personal data to the following categories of recipients, but only to the extent necessary to provide the relevant services.
– Service providers, including for hosting our services and data, maintenance and technical support;
– Marketing and communication agencies in order to develop and analyse our ad campaigns;
– The authorities, including judicial and administrative bodies.
No personal information is published without the user’s knowledge, exchanged, transferred, handed over or sold to third parties on any medium.
Third parties with whom we share your personal data and who may be based outside the country from which you access the sites are obliged by us to comply with all the relevant data-protection legislation as well as the security requirements relating to your personal data. These obligations are generally laid down contractually.
5. HOW YOUR DATA ARE STORED, SECURED AND ARCHIVED
We take all reasonable technical and organisational measures to protect the personal data in our possession against loss, unauthorised access, disclosure and all other forms of misuse. Your personal data will be neither sold nor disclosed to third parties except in the cases stated in the Privacy Notice.
Once the personal data that we collect are no longer required for the desired purpose or for any other legal reason, we destroy or anonymise it in a secure manner.
The following periods generally apply:
1) Personal data on our employees or our customers’ employees: for the duration of our contractual relations or for as long as the contact details are required for accounting or safety reasons.
2) Personal data collected for marketing purposes: until the person withdraws their consent or refuses further processing of their data for marketing purposes. We delete the data of customers with whom we have not interacted for three years.
3) Personal data of people requesting information, communicating with us or filing complaints: until this person’s request/complaint has been dealt with conclusively, after which time it is retained where necessary for archiving purposes or to defend our rights.
6. YOUR RIGHTS
6.1. HOW TO ACCESS YOUR PERSONAL DATA AND REQUEST THE RECTIFICATION THEREOF To request access to your personal data in our possession, kindly contact us at contact@sdataway.com. You have the right to notify us if you would like to withdraw your consent, correct, update or delete your personal data in our files. To assist us in processing your request, kindly provide us with your name and address.
If you no longer wish to receive marketing messages, you can unsubscribe to these at any time by clicking on the “unsubscribe” option or contacting us by e-mail. You can also restrict the use of tracking technology (such as cookies, which you can configure your navigator to either warn you before accepting or simply refuse them altogether).
6.2. HOW TO CONTACT US
SDATAWAY acts as the “controller” of the personal data it processes within the framework of this Privacy Notice. If you have any questions, please send us an e-mail at contact@sdataway.com or write a letter to Route de Montreux 149, PO Box 68, 1618 Châtel-Saint-Denis, Switzerland.
SDATAWAY SA – February 2023